At 9p999, your privacy is not an afterthought — it is built into everything we do. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have as a 9p999 player under Philippine law.
All data transmitted between your device and the 9p999 platform is protected by industry-standard SSL/TLS encryption. Your personal and financial information travels securely at all times.
9p999 does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account and improve your experience on the platform.
9p999 complies with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the regulations issued by the National Privacy Commission (NPC).
We only collect data that is necessary for the specific purpose it is gathered for. We do not collect data speculatively or beyond what is needed to run your 9p999 account.
As a 9p999 player, you have the right to access, correct, and request deletion of your personal data. We make it straightforward to exercise these rights through our support team.
We keep your data only for as long as necessary to fulfil the purposes described in this policy or as required by Philippine law. Retention periods are clearly defined for each data category.
Summary: This Privacy Policy ("Policy") describes how 9p999 ("we," "us," "our") collects, uses, stores, and protects the personal information of players and visitors ("you," "your") who use the 9p999 Casino platform at 9p999.net. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. By registering an account or using the 9p999 platform, you acknowledge that you have read and understood this Policy.
9p999 is committed to protecting the privacy and personal data of every player on our platform. This Policy applies to all personal data collected through the 9p999 website at 9p999.net, our mobile-optimised platform, customer support channels, and any other touchpoint through which you interact with 9p999.
This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. In the event of any conflict between this Policy and those documents on matters of data privacy, this Policy shall prevail.
9p999 acts as the Data Controller for all personal data collected through the platform. As Data Controller, we determine the purposes and means of processing your personal data and are responsible for ensuring that processing is carried out lawfully, fairly, and transparently.
9p999 collects only the personal data that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:
Note on Sensitive Data: Government-issued ID images and facial verification data are classified as sensitive personal information under the Philippine Data Privacy Act. 9p999 collects this data only when required for identity verification and applies heightened security controls to its storage and processing.
9p999 collects personal data through the following means:
9p999 does not purchase personal data from data brokers or third-party marketing lists. All data we hold about you originates from your direct interactions with the platform or from the service providers listed above.
The table below sets out the purposes for which 9p999 processes your personal data and the corresponding legal basis for each purpose:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Account registration and management | Registration & identity data | Contract performance |
| Age and identity verification (KYC) | Identity verification data | Legal obligation; contract performance |
| Processing deposits and withdrawals | Financial & transaction data | Contract performance |
| Anti-money laundering (AML) compliance | Identity, financial, and gaming data | Legal obligation |
| Providing customer support | Communications data; account data | Contract performance; legitimate interest |
| Responsible gaming monitoring | Gaming activity data; account data | Legal obligation; legitimate interest |
| Fraud detection and platform security | Technical data; financial data | Legitimate interest; legal obligation |
| Sending promotional communications (opt-in only) | Contact data; communication preferences | Consent |
| Platform analytics and improvement | Technical & device data (anonymised) | Legitimate interest |
| Compliance with regulatory reporting | Identity, financial, and gaming data | Legal obligation |
Under the Philippine Data Privacy Act of 2012, 9p999 processes your personal data on one or more of the following lawful bases:
Withdrawing Consent: Where 9p999 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
9p999 does not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
All third parties with whom 9p999 shares personal data are required to process that data only for the specified purpose and in accordance with applicable Philippine data protection law. 9p999 does not authorise any third party to use your data for their own marketing or commercial purposes.
Cross-Border Transfers: Where personal data is transferred to service providers located outside the Philippines, 9p999 ensures that appropriate safeguards are in place — including contractual data protection clauses — to maintain a level of protection equivalent to that required under the Philippine Data Privacy Act.
9p999 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how players use our site. A cookie is a small text file placed on your device when you visit a website.
The types of cookies used on 9p999.net include:
You can manage cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from logging in or using core platform features. Analytics and functional cookies can be disabled without affecting your ability to play.
9p999 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | Legal obligation; AML compliance |
| Identity verification documents | Duration of account + 5 years after closure | PAGCOR and AMLC requirements |
| Financial transaction records | 10 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| Gaming activity logs | 5 years from session date | Regulatory compliance; dispute resolution |
| Customer support records | 3 years from last interaction | Legitimate interest; dispute resolution |
| Marketing communication data | Until consent is withdrawn + 1 year | Consent-based processing |
| Technical & device logs | 12 months from collection | Security monitoring; fraud detection |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where anonymisation is not technically feasible, data is securely destroyed.
9p999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
⚠ Your Responsibility: While 9p999 takes extensive measures to protect your data, you also play a role in keeping your account secure. Use a strong, unique password for your 9p999 account, enable 2FA, and never share your login credentials with anyone. If you suspect your account has been compromised, contact our support team immediately.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 9p999:
Request a copy of the personal data 9p999 holds about you, along with information about how it is being used.
Request correction of inaccurate or incomplete personal data held in your 9p999 account.
Request deletion of your personal data where it is no longer necessary for the purpose it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interest.
Request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service.
Be informed of any personal data breach that is likely to result in a risk to your rights and freedoms, within the timeframes required by law.
To exercise any of these rights, please contact our Data Protection Officer using the details in Section 13 of this Policy. We will respond to all verified data subject requests within 15 business days. In complex cases, this period may be extended by a further 15 business days, and we will notify you of any extension.
If you believe that 9p999 has not handled your personal data in accordance with the Data Privacy Act, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
The 9p999 platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. 9p999 does not knowingly collect personal data from individuals under the age of 21.
If 9p999 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and refund any deposits made, in accordance with our Terms & Conditions.
Parents and guardians who believe that a minor may have registered on the 9p999 platform are encouraged to contact our support team immediately at [email protected] so that we can take prompt action.
⚠ 21+ Only: Gambling is strictly for adults. If you are under 21, you must not register or use the 9p999 platform. Gambling is addictive. Know when to stop.
9p999 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever a material change is made.
Where changes are material — meaning they significantly affect how we process your personal data or your rights as a data subject — 9p999 will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.
Your continued use of the 9p999 platform after the effective date of any revised Privacy Policy constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you may request account closure by contacting our support team.
9p999 has appointed a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact us:
9p999 Data Protection Officer
Email: [email protected]
General Support: [email protected]
Available: Monday to Friday, 9:00 AM – 6:00 PM (Philippine Standard Time)
Response time: Within 15 business days for data subject requests.
When submitting a data subject request, please include your registered mobile number and account username so that we can verify your identity and locate your records efficiently. 9p999 will not process data subject requests from unverified individuals to protect against unauthorised access to player data.
You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. Information on how to file a complaint is available on the NPC's official website.
Your data is protected, your privacy is respected, and your gaming experience is built on transparency. Join thousands of Filipino players who trust 9p999 for safe, fair, and exciting casino entertainment.